Policy's, Terms and Conditions
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Return Policy:
Damaged or factory flaws, mis-packing, goofs, etc:
Shipping and insurance charges ARE NOT REFUNDABLE!
Please remember: Returns are accepted for exchange of identical item only.( this means the
item you ordered is guaranteed to be in working order and the proper item when you receive it.)
Sorry but NO REFUNDs after 3days! ( please see our "no questions asked policy" below)
We have a dedicated team of specialist to help you determine which product you need. So
there is not an excuse for ordering the wrong item.
For help locaating the proper item for your boat call 1-888-458-BOAT
Please make sure you are ordering the proper Item. Exchanges are giving for identical item only!
All items, to be eligible for a return for identical item, must be returned in original factory
packaging, including ALL packing materials.(including all installation booklets and warranty
cards.) All items submitted for an exchange must be insure by YOU when returned to us! We are
not responsible for lost or misdirected mail. You can call customer support at 205-473-6616.
When a item is received for exchange It will be evaluated by our product supervising team. Any
damage caused by misuse, neglect, abuse, the item not being used in the matter it was
designed, or if the item has been altered by you in any way, will result in "NO EXCHANGE" and
the original property will be returned back to the buyer as "postage due".
Returns must be shipped to: the address below unless you are specifically asked to ship it to a
different address, such as the manufacturer.
D Duke Enterprises LLC
Returns Department
1133 Refuge Road
Ragland, Alabama 35131
Damaged or factory flaws, mis-packing, goofs, etc:
Shipping and insurance charges ARE NOT REFUNDABLE!
Please remember: Returns are accepted for exchange of identical item only.( this means the
item you ordered is guaranteed to be in working order and the proper item when you receive it.)
Sorry but NO REFUNDs after 3days! ( please see our "no questions asked policy" below)
We have a dedicated team of specialist to help you determine which product you need. So
there is not an excuse for ordering the wrong item.
For help locaating the proper item for your boat call 1-888-458-BOAT
Please make sure you are ordering the proper Item. Exchanges are giving for identical item only!
All items, to be eligible for a return for identical item, must be returned in original factory
packaging, including ALL packing materials.(including all installation booklets and warranty
cards.) All items submitted for an exchange must be insure by YOU when returned to us! We are
not responsible for lost or misdirected mail. You can call customer support at 205-473-6616.
When a item is received for exchange It will be evaluated by our product supervising team. Any
damage caused by misuse, neglect, abuse, the item not being used in the matter it was
designed, or if the item has been altered by you in any way, will result in "NO EXCHANGE" and
the original property will be returned back to the buyer as "postage due".
Returns must be shipped to: the address below unless you are specifically asked to ship it to a
different address, such as the manufacturer.
D Duke Enterprises LLC
Returns Department
1133 Refuge Road
Ragland, Alabama 35131
All item are shipped as soon as possible AFTER full payment has been received and/or
processed. (usually within 1-15 business days) 15 days if paying by Money order, or checks or
as soon as the money order or check clears.
Over night and next day shipping is available on most items. Extra shipping charges do apply.
Items will be shipped with insurance and will require a signature at time of delivery. If you have
any questions please call customer support at 205-473-6616.
. If you want an update all the details of the package, if is back ordered, if its been shipped, etc. If
you want an update on your package, Just send a e-mail to support@biminitops.biz stating your
request.
Please include all information you know / have about the transaction. Order #'s, purchase #'s,
your name, etc. If you ordered online you can GO HERE to check the status of you order. If you
called it in you will need to call back to receive shipping info.
Refunds:
Damaged returns:
If you request a refund, please allow 2 weeks for the processing. Refunds are issued back
to the credit card that was originally charged. If you paid by check or money order, we will
issue the refund in the form of a check. Refunds are not granted till, the item is returned
back to us.
NO QUESTIONS ASKED REFUNDS
"no questions asked returns" are granted if the refund is requested within 3 days of you
receiving the item. The Item MUST be returned in LIKE NEW condition to qualify for a "no
questions asked return/ refund"
All items, to be eligible for a "no questions asked return/ refund", must be returned in original
factory packaging, including ALL packing materials.(including all installation booklets and
warranty cards.) All items submitted for an exchange must be insure by YOU when returned to
us! We are not responsible for lost or misdirected mail. You can call customer support at
205-473-6616. When a item is received for exchange It will be evaluated by our product
supervising team. Any damage caused by misuse, neglect, abuse, or the item not being used
in the matter it was designed, or if the item has been altered by you in any way, will result in "NO
EXCHANGE" and the original property will be returned back to the buyer as "postage due".
Shipping and insurance charges are not refundable!
There is a 20% restocking fee for "no questions asked returns"
By making a purchase from this website, via the websites "buy it now" buttons or via the
telephone, means that you, the purchaser, agree to the terms and policies on this page. We
reserve the right to revise the terms and policies at any time without notice.
Terms and conditions
1. Any purchase from this website, in person, by phone, or by mail. Constitutes a agreement
between You the buyer and us the seller, we will ship the item your requested in the
condition stated within the time frame mentioned above.
2. You the buyer will agree to pay for the item in a timely matter and will allow proper time for
shipping.
3. If there is an issue that arises from the purchase of this item You will contact us for any
help needed at 205-473-6616
4. All refund request must be made by the purchaser within 15 days of arrival date or no
refund will be granted.
5. Damage in shipping: If the item is damaged when received, during shipping, you must
refuse the package and/or call the shipping company and/or us, and schedule a pick up to
have the item returned to us. We have all packages insured when shipped to you and will be
replaced at no cost to you. You must call and notify us or the shipping company
IMMEDIATELY of shipping damage, or they will not pay, and you will be stuck with the
damaged item.
processed. (usually within 1-15 business days) 15 days if paying by Money order, or checks or
as soon as the money order or check clears.
Over night and next day shipping is available on most items. Extra shipping charges do apply.
Items will be shipped with insurance and will require a signature at time of delivery. If you have
any questions please call customer support at 205-473-6616.
. If you want an update all the details of the package, if is back ordered, if its been shipped, etc. If
you want an update on your package, Just send a e-mail to support@biminitops.biz stating your
request.
Please include all information you know / have about the transaction. Order #'s, purchase #'s,
your name, etc. If you ordered online you can GO HERE to check the status of you order. If you
called it in you will need to call back to receive shipping info.
Refunds:
Damaged returns:
If you request a refund, please allow 2 weeks for the processing. Refunds are issued back
to the credit card that was originally charged. If you paid by check or money order, we will
issue the refund in the form of a check. Refunds are not granted till, the item is returned
back to us.
NO QUESTIONS ASKED REFUNDS
"no questions asked returns" are granted if the refund is requested within 3 days of you
receiving the item. The Item MUST be returned in LIKE NEW condition to qualify for a "no
questions asked return/ refund"
All items, to be eligible for a "no questions asked return/ refund", must be returned in original
factory packaging, including ALL packing materials.(including all installation booklets and
warranty cards.) All items submitted for an exchange must be insure by YOU when returned to
us! We are not responsible for lost or misdirected mail. You can call customer support at
205-473-6616. When a item is received for exchange It will be evaluated by our product
supervising team. Any damage caused by misuse, neglect, abuse, or the item not being used
in the matter it was designed, or if the item has been altered by you in any way, will result in "NO
EXCHANGE" and the original property will be returned back to the buyer as "postage due".
Shipping and insurance charges are not refundable!
There is a 20% restocking fee for "no questions asked returns"
By making a purchase from this website, via the websites "buy it now" buttons or via the
telephone, means that you, the purchaser, agree to the terms and policies on this page. We
reserve the right to revise the terms and policies at any time without notice.
Terms and conditions
1. Any purchase from this website, in person, by phone, or by mail. Constitutes a agreement
between You the buyer and us the seller, we will ship the item your requested in the
condition stated within the time frame mentioned above.
2. You the buyer will agree to pay for the item in a timely matter and will allow proper time for
shipping.
3. If there is an issue that arises from the purchase of this item You will contact us for any
help needed at 205-473-6616
4. All refund request must be made by the purchaser within 15 days of arrival date or no
refund will be granted.
5. Damage in shipping: If the item is damaged when received, during shipping, you must
refuse the package and/or call the shipping company and/or us, and schedule a pick up to
have the item returned to us. We have all packages insured when shipped to you and will be
replaced at no cost to you. You must call and notify us or the shipping company
IMMEDIATELY of shipping damage, or they will not pay, and you will be stuck with the
damaged item.
Welcome to BiminiTops.biz
We are an Authorized Independent AMSOIL Dealer. For more
information on our complete line of products. Please Click the link to the right
information on our complete line of products. Please Click the link to the right